Methodologically, we’re agnostic.
The tools need to fit the job, not the other way around.
We personally conduct all individual and group interviews, whether in-situ, at a focus group studio, or online.
Our staff designs and develops quantitative surveys utilizing the full range of interactive collection, analysis and reporting tools.
More importantly, our qualitative and quantitative specialists work together as a single, seamless project team to surface the most useful and valuable insights available regardless of method.
Our toolkit includes:
In-Depth Interviews (in-person, phone and web-enabled)
Focus Groups (in-person and virtual)
Executive Interviews
Digital Ethnographies
Shop-Along Interviews
Competitive Intelligence Analyses
Salesforce and Channel Interviews
Customer Advisory Boards
Online Surveys
Segmentation Studies
Concept Testing
Site Intercept Surveys
Positioning Development Studies
Discrete Choice/Conjoint Studies
Database Analytics
Customer Satisfaction Monitoring
Tracking Studies
Which are right for your job?